Hey everyone,

I’m curious to hear from other pool service companies, when did you decide it was time to bring in a CRM tool to manage your business?

A few specific things I’d love to know:

• Roughly how many pools/accounts were you managing when you made the switch
• How many employees or techs you had at that point
• What CRM features ended up making the biggest difference for your operations
• And of course, which company or platform you went with

I’ve heard some people using Go High Level as a good budget CRM option, and it sounds like Skimmer might be planning an integration with them, which sounds interesting.

Would love to hear your experiences, what worked, what didn’t, and what you’d do differently if you were starting over.