Getting started in the community

We want to ensure that The Pool Deck is a safe place to get your Skimmer, industry, and business-related questions answered and to connect and collaborate with other members.  If you see a post or response that uses hateful language or engages in inappropriate behavior, such as bullying or harassment, please report it immediately so the community team can review and take it down if warranted. Additionally, if you see a post or response that does not follow our community guidelines, please report it for review as soon as possible. How to report a postClick the three dots on the l

Tap the app to access The Pool Deck on your mobile device! We know that connecting with the community and other members while you’re on the go is key. The good news is you can easily create an “app” for The Pool Deck on your mobile device to quickly tap and search for answers and share pictures or comments.Here are instructions on how to add the "app" on your home screen.iPhone Open Safari and navigate to thepooldeck.getskimmer.com. Tap “Share” at the bottom of the page. Other browsers, such as Chrome, won't work for this.

Welcome 👋 Pull up a deck chair to join the conversation in your new go-to place for everything Skimmer, as well as news and information on pool and spa industry trends, topical discussions, and ideas and inspiration for professional growth. Click on the links below for tips on getting the most out of your time here.How to complete your profile

Welcome 👋 We're so happy you're here 🎉 The goal is for all members to use the community to connect, share, learn from one another, and expand our professional network. To ensure our community stays informative and valuable and serves as a trusted space where we can all become better together, here are the guidelines:  We are here to help - If you are new to The Pool Deck and need clarification, just ask! The community team and other members are happy to help and make you feel at home. Share your knowledge and experiences - Help make The Pool Deck community richer by sharing your expertise. You have a lot of knowledge and first-hand experience that o

How to earn badgesWe’re making The Pool Deck a better place to connect and collaborate with other members. We want to recognize and celebrate you for sharing your expertise by awarding points and badges for your valued replies, posts and likes. The more you participate in the community, the quicker you rack up badges and points and climb the leaderboard.Your badges will be displayed in your user profile, along with a dashboard totaling your posts, replies, followers, and best answers.  How to increase your user rankAs Skimmer customers contribute to The Pool Deck, they accumulate points that count towards their membership rank. As they earn more points, they progress through the ranks, with a new name and icon

Want to join The Pool Deck or invite other pool professionals to join our growing community? Here's how to get started:Click ”Login/Register” in the upper navigation bar and select “Create an account.” Complete the registration form, including a username and the work email address associated with your Skimmer account, to immediately unlock full community access and set your password. If you aren't a Skimmer customer, you can still create a general access account.💡 The Pool Deck Community Tip: Your username is how you log in and displays as your community profile name, so choose wisely. You can always message community@getskimmer.com to update it later 😉! 

The Pool Deck has structured forums to make it easy to navigate and find what you're looking for. On the top navigation bar, click “Community” for a complete forum view. Some forums are available to all members, while others are exclusive to Skimmer customers.👉 

We’re creating a collaborative community where you can share your expertise with other members, answer their Skimmer and industry-related questions, and get all your questions answered in return.Here are a couple of pointers to ensure your answers are laid out clearly and are easy to read:Add line breaks, bullet points, and numbered steps. This will help readers quickly scan your response and follow along with what actions to take to resolve their issue. Insert visual images demonstrating how your solution can be applied.

Conversations and sharing between members is what makes The Pool Deck a vibrant community!So get in there and share industry news and expertise, ask for help, learn from others' experiences, and start conversations that spark new ideas. Writing posts that are clear about what you need to solve or what you want to hear other members' opinions on is the key to creating a vibrant community for all of us! 👉 Click “Create a post”

Let the community know who you are by completing your profile information so you can build your network.👉 Click your avatar in the upper right corner to edit your profile, notifications, general settings, or password change.