POP-UP events

I used to own a pool service company. So I know exactly what happens once busy season hits,  the routes fill up, the calls don't stop, and any plans you had to step back and work on the business get pushed aside indefinitely, and it can feel like the business is running you.But I PROMISE YOU there's still time to do a final round of strategic planning and make the operational tweaks that will make your summer run more smoothly! That's exactly why we're hosting this workshop: to make it turnkey and stress-free, helping you define, document, and implement the plan for a successful summer for your business and your team!I'm joining forces with ​@jcmedrano , Skimmer's most senior Customer Success Manager, for this live, interactive workshop featuring a range of actionable tools and practical tips, along with the Skimmer know-how on implementing them.I guarantee there’s a nugget in here for everyone to benefit from!What you'll learn:Practical tips for getting your operations dialed in befor

Every pool pro has had this moment: You're at a pool and spot a worn pump, a failing heater, or a 10-year-old cleaner that's barely working. The opportunity is right there. You make a note to send a quote later, but by the time you get back to the office, the day has gotten away from you. Now there's a better way! We're hosting a live workshop to show you one of the biggest workflow upgrades coming to Skimmer: Quotes available directly in the mobile app!! That means you can create a quote, send it for approval, and move on to your next job, all from the field. No more reminders to "send the quote later." No more logging back into the web app after a long day. Just a faster way to capture opportunities while you or your team are already at the pool.And the best part? Whether you're a one-poler running the whole operation yourself or managing a team of technicians in the field, Mobile Quotes supports your workflow.Owner-operators can create and send quotes directly from the Skimmer mobil

Chemical costs continue to rise, and from my conversations with many pool pros, they are still relying on gut feel, "included" pricing, or inconsistent dosing habits that eat into profit margins. To help you build a repeatable, trackable, and profitable chemical strategy, I’m hosting our next LIVE workshop on this topic. I’m going to cover how chemical management isn't just about dosing—it's about protecting your margins while maintaining service quality, using Skimmer's tools and reporting to create a chemical strategy that scales with your business.What you'll learn:Chemical pricing models that work and hold up as costs continue to rise How to define clear service inclusions, exclusions and handling chemical overages Using Skimmer reporting insights to identify high-cost pools and service outliers How to have data-driven pricing conversations with your customers How tools like Orenda support consistency in the field without added complexity Date: Thursday, February 26, 2026Time: 1 PM

One of the most common challenges we hear from pool pros is accurately tracking installed items. Parts are installed in the field, details are shared via text or notes, and invoicing becomes piecing things together after the fact. It’s rarely a lack of effort. Most teams are doing their best with the tools they have. The real issue is the lack of a connected workflow that ties installs directly to billing.When Products and the Shopping List are used together in Skimmer, that gap disappears. Installs become trackable, pricing stays consistent, and revenue that would otherwise be missed is captured automatically.That’s why we’re hosting this live training workshop to show you how to confidently track products from purchase through invoicing.What You’ll LearnWhy Products are the foundation for accurate installs and invoicing How the Shopping List connects purchasing, installs, and billing How technicians should track installs correctly in the app The most common mistakes that cause instal

We've just released Jobs, a brand-new feature that connects your quotes, work orders, and invoices in ways Skimmer couldn't before.  So I’m hosting a live workshop on November 5 to show you everything it can do! Why we built Jobs: Repairs and installs are some of the most important and complex jobs you handle. They often mean upfront deposits, parts to order, multiple visits, and a scope that changes as the work unfolds. Too often, that work gets managed in a disjointed flow, with quotes in one place, jobs in another, and invoices somewhere else, leaving room for missed details, double entry, or bills that don't match the work.Now with Jobs: You have a complete end-to-end repair workflow that takes you from quote to paid, all in Skimmer.Join me for this live workshop where I'll cover:How to manage multi-day work projects Capturing upsells in the field and tracking scope changes How work orders, parts, and billable items flow directly to invoices Tracking Job statuses to organize your s

After the tremendous response to our inaugural Pro Summit in Austin, we're back in action and heading to Phoenix on Wednesday, November 12. The Skimmer Pro Summit is a full-day event designed specifically for pool service owners and Skimmer champions who want to accelerate their business growth through proven strategies, hands-on training, and connections with peers who understand their challenges.  Click play for a quick video to learn from the Skimmer community about why you don’t want to miss being a part of this experience!Your pass is FREE as a Skimmer customer (valued at $500) and includes all sessions, training, meals, networking event, and complimentary parking. We've also secured a special hotel rate for attendees.Visit the Pro Summit website to download the 2025 agenda, and to register, as passes are going fast! 👉REGISTER FOR PRO SUMMIT👈 Don't miss the Skimmer Pro Summit contest! Win an all-expenses-paid trip to Phoenix by showcasing your best work orders. 🌵GET CONTEST DET

If you're still getting job approvals with a simple handshake, jotting numbers on the back of an envelope, starting work or purchasing materials before receiving a deposit from the customer, or worse, putting off quoting altogether, you're leaving revenue on the table.Half-baked quotes or unconfirmed deposits don't just cost you jobs. They create confusion, impact customer trust, and keep you from converting one-time inquiries into long-term service agreements. The good news is that with Skimmer Quotes, you can turn that around in minutes.That's why we're hosting a live training workshop to walk you through everything you need to know to set up, send, and win with Skimmer Quotes.Plus, attendees will get a first look at our soon-to-be-released Jobs feature. It introduces a structured Quote—Invoice workflow built to help pool pros better manage repairs, installs, and other non-routine work. What You'll Learn:From setup to send in 3 easy steps: Learn how to create and send professional qu

If your company still documents services with "cleaned filter, added chemicals, everything looks good," you're setting yourself up for callbacks, liability issues, and potentially frustrated customers. The data shows that most customer complaints and callbacks stem from poor service documentation. But here's the good news: this is COMPLETELY FIXABLE by setting up the right work order management system in Skimmer. To help you protect your business and make this operational transformation, we're hosting a live training workshop led by Skimmer’s Director, Customer Success ​@Amanda D on July 9 at 3 PM CT 🎯 What You'll Learn: The 4 work order types – How to categorize and prioritize every pool service situation for maximum efficiency The SPLASH documentation method – The proven framework that reduces customer complaints and liability claims  The POOL-PREP planning system – Pre-service preparation that eliminates most return visits Professional templates – Review of ready-to-use work

Are you ready to lead your team through the pressure of last-minute demands and customer requests in the heat of the summer season? Join us (AND invite your people managers!) for this COMPLIMENTARY leadership workshop that will teach you essential skills for having hard conversations, creating a strong leadership presence, and ensuring your team prioritizes their self-care through the summer season and beyond.This interactive session will be led by ​@Coach Leslie, an award-winning leadership and teamwork development expert with over 25 years of experience coaching leaders and their teams.In this session, you'll learn:The top 5 challenges (and opportunities) that leaders experience when giving direction How to handle confrontation when it gives you anxiety, and you'd rather avoid it and put it off How to remain calm and grounded when having difficult conversations Why it is critical to overcome procrastination and begin engaging in hard conversations today How to build an authentic, con

Financial reporting is something there’s a lot of questions about, so I’m thrilled that @sharonburch is hosting this hands-on workshop series on three different dates over the next three months to ensure there’s a time that works with your schedule – as you don’t want to miss this training opportunity! The content is tailored for pool service owners who are looking to streamline their financial reporting without relying on an outside accountant. It is also geared for administrators, so feel free to invite your team to attend, along with your bookkeeper, so afterward, you can all collaborate on how best to customize your QuickBooks to view the metrics and create the reports that matter most for your business. Topics Sharon will cover in the live workshop:Setting up QuickBooks for real-time, accurate reporting Customizing reports for key metrics like: Net profit on pool cleaning labor Net profit on chemical sales Net profit on maintenance labor Techniques for keeping books updated yea

Pool marketing season is coming in hot 🔥 The 2025 State of Pool Service report indicates that pool service companies plan to increase their marketing spend this year and are adopting more advanced techniques. So, to help you plan and refine your strategy, we’re hosting a LIVE workshop you don’t want to miss with our resident marketing expert and Pool Deck contributor ​@Ryan from Pool Monopoly on Thursday, February 20.The trends show that in today’s competitive market, simply running basic ads isn’t enough—you need the right strategy to turn clicks into real pool accounts. Whether you’re using Facebook Ads, Google Ads, or Google Local Services Ads (LSAs) for your pool service business, understanding how to optimize these platforms can make all the difference in how many new pool accounts you acquire in 2025.What You’ll Learn: Facebook Ads – How to create campaigns that drive actual customer inquiries, not just engagement.  Google Ads – Best practices for targeting, bidding, and keyword

Are you ready to start thinking about life after the pool service industry? Join us for an empowering workshop led by industry expert and community contributor ​@DavidSPL, which he designed to help you map out a plan to build long-term financial security and prepare your exit strategy.In this workshop, David will discuss:Why having an exit strategy is essential for every pool professional How real estate investing or other investments can provide passive income, tax benefits, and long-term wealth Actionable steps for financing, market opportunities, and investment strategies  Real-world success stories and plans you can duplicateWe’ll also have a live Q&A. Register now and start taking steps towards securing your future. Date: Tuesday, January 28, 2025Time: 1 PM PT / 3 PM CT / 4 PM ETLocation: Zoom To save your seat, register using this link👇   REGISTER NOW Note: All registrants will receive a confirmation email with the Zoom link. This LIVE workshop will not be recorded, so be su

Are fear and uncertainty keeping you from growing your pool service business? It’s time to break free and step boldly into 2025! As a bonus addition to our live webinar with industry consultant ​@Michelle Kavanaugh, you can also register for her complementary 1.5-hour workshop to start building your own action plan. Michelle has designed this interactive session specifically for pool service professionals who are ready to overcome mental roadblocks and create a clear path to business success.What You’ll Gain: A step-by-step framework to shift from fear to confidence in decision-making. Practical strategies to prioritize goals, delegate effectively, and build scalable systems. Insights into crafting a compelling vision for your business in 2025. Hands-on exercises to transform limiting beliefs into empowering actions. Inspiration and tools to take bold, strategic steps toward growth. This will be a transformative experience with hands-on exercises, live group discussions, and ac

If you are thinking about wrapping your books on 2024 and improving your 2025 reporting, then don’t miss the last of our QuickBooks workshop series with ​@sharonburch to learn some practical takeaways you could start using immediatelyAnd, if you aren’t sure if this workshop is a valuable use of your time, then check out Sharon’s short video for a summary of what she will cover.  To save your seat, choose a session from the options below and register using that link👇 All registrants will automatically be sent an email confirmation with the Zoom link. NOTE: This is a LIVE workshop, and it will not be recorded, so be to add the workshop to your calendar so you don’t miss it 📅 Date: Wednesday, January 15, 2025​​​​​​Session Options: 1. Monthly flat rate invoicing (chemicals included) Time: 2:30 - 3:15 PM ET / 1:30 - 2:15 PM CT / 11:30 - 12:15 PM - invoiced in advance CLICK HERE TO REGISTER 2. Per visit invoice (chemicals added) - invoiced in arrears Time: 4 - 4:45 PM ET / 3 - 3:45 PM CT /

​It is essential to ensure that everyone on your team is up to speed with the chemical safety issues in our industry.  And what best practices you need in place across all critical workflows to help prevent any accidents from occurring. To guide us on this timely topic, we are fortunate to have @Lauren Broom  back for this live workshop training, where she will cover these topics:Identify types of hazardous materials and how exposures can occur. Identify the dangers associated with hazardous materials, including injuries that may occur. Overview methods for eliminating the physical dangers of handling hazardous materials. Overview methods for eliminating the health risks of exposure to hazardous materials.​We encourage you to invite your team to also attend this workshop to spread awareness of this critical information. Date: Tuesday, November 19, 2024Time: 4 - 4:45 PM ET / 3 - 3:45 PM CT / 1 - 1:45 PM PTLocation: Zoom To save your seat, register using the link below 👇  If you have an

Our team of Skimmer Billing experts has launched a three-part webinar series to teach you valuable tips and tricks for streamlining your billing process and saving time. Each live webinar has multiple dates you can choose from to fit what works best for your schedule. With a progression from starting with the basics to becoming a Skimmer Billing superuser.The Skimmer Billing Advantage: Getting StartedDiscover how Skimmer solves your billing pain points and explore best practices for everyday use cases.CLICK HERE TO REGISTERSkimmer Billing 101: Configuring Your Account For Maximum EfficiencyThis webinar will guide you through the setup process for Skimmer Billing's Module. We'll cover everything from configuration best practices to optimizing your billing module for maximum efficiency.CLICK HERE TO REGISTERSkimmer Billing 201: Preparing to InvoiceWatch a live demo of our user-friendly and versatile invoice generator. See how easy it is to create and manage invoices with Skimmer Billing

REGISTER HERE for our live Skimmer Billing demonstration and Q&A on Thursday, June 20 @ 7 pm ETWe’re talking nuts and bolts of how to spend less time while making more money by:- invoicing right from Skimmer - charging for the little stuff- getting paid on-time (We hope you can save some energy for us at the end of a long day -- we’ll make it worth your while! I’ve got 2 Primate poles to give away to attendees 🤗) 

Since there are so many important topics to cover as part of our summer safety focus, we are splitting this into a two-part workshop to share the vast knowledge of @Lauren Broom. So, in follow-up to our part one workshop, here are the topics Lauren will cover in her second workshop:Drowning Safety: Learn skim skill and pool deck safety to ensure the necessary precautions are in place. Vehicle Parking & Driving Safety: Learn how to load up your truck, as we must also take responsibility for others on the road. Pressurized Filter & DE Separation Tank Safety: Learn about the dangers of working with pressurized vessels, their effects on the worker, and how to reduce the safety hazard.  Date: Thursday, June 13, 2024Time: 3:00 - 4:00 PM ETLocation: Zoom Space is limited to 30 members! To save your seat, simply message in the thread below 👇  add any specific questions to your reply that you want us to cover. Note: All registrants will be emailed the Zoom link. This is a live event on

As the summer season ramps up, you need to ensure that you have the proper planning and communication to inform your employees about safety measures for working outdoors in all weather and conditions. Join us for a two-part live workshop training session with @Lauren Broom to ensure you’re up to speed on the latest protocols and practices for keeping everyone on your team safe and healthy while on the job.   In her first workshop, Lauren will cover these topics:Animal/Insect Safety: Learn how to approach outdoor workspaces that are regularly shared with wasps, hornets, spiders, snakes, racoons, and many other types of animals and insects safely. Heat Stress & Heat-Related Illnesses: Learn prevention tips to avoid these common occurrences. Lightning Safety: Learn how to plan and implement safe practices to prevent employee exposure.  Date: Thursday, June 6, 2024Time: 3:00 - 4:00 PM ETLocation: Zoom Space is limited to 30 members! To save your seat, simply message in the thread below