We are continuing our conversation around employee accountability during your busy season… Here is our 5th tip:
5. COACH TEAM MEMBERS TO BE ACCOUNTABLE.
When we think of holding others accountable, we assume it means babysitting them — knowing they don’t want to do something, and that they will resist. Having all my attention on the results does not achieve the results. What causes the results is my willingness to BE the vision as one of the leaders in the business. And if, as a team, we said we would do 10 things and only did three, I’m still committed as a leader, even though we missed the mark. When my team doesn’t hit the bulls-eye, I ask myself, “Who am I being as a leader that led us to miss the mark?” and then to coach my team members from the perspective of, “Who are my team members being that led them to miss the mark?”
Feel free to answer any or all of the questions below...
3 Questions for you:
- What is an accountability conversation that you had recently with one of your team members? What worked for you (and your team member) in regards to your accountability conversation?
- What didn’t work?
- What do you feel was missing from your conversation, that if you changed it for your next accountability conversation would make a difference?
I look forward to hearing from you, your post and comments make a difference!