One year ago, we launched this community to give pool service entrepreneurs and pros a trusted and safe space to ask questions, swap advice, get inspired, and celebrate each other’s wins!! We also teamed up with industry experts to bring real-world tips and tools to help grow your business and sharpen your skills.
And it’s a WOW when we look at what we’ve created together so far:
1,700+ posts packed with industry knowledge, business know-how, and Skimmer tips
114,000+ page views from owners and pros finding the content they need to level up
37,000+ visitors and 1,500+ members contributing to this growing and dynamic knowledge hub
Together, we are building something truly special!
To kick off year 2, we’re rolling out a fresh new look and throwing a month-long birthday bash, including contests (with some cool prizes!), shoutouts to our top contributors, a hands-on workshop, a brand-new group launch...and more surprises!
PRIZE PACK VALUE IS OVER $1,000!!!
As part of our celebrations, we’d love to hear from you! What’s been helpful? What could be better? What would you love to see more of? Drop your thoughts in the comments–your feedback will help shape what we do next to keep adding value for your members!
Every member who comments will be automatically entered into a random draw on June 20 for this awesome prize pack (VALUED AT OVER $1,000!) to kickstart our giveaways:
PoolRx prize bundle– Keep pools crystal-clear and algae-free (with way less chemicals!)
Yeti Roadie 15 Hard Cooler – Professional-grade cooling to keep your drinks ice-cold through the hottest service days
The Pool Deck swag pack – premium branded gear to help you stay (and look) cool!
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Have enjoyed contributing and hearing from other companies so far. A great first year!
Being part of the Pool Deck community platform has truly helped me and my company grow. The access to shared knowledge, advice, and support from other pool professionals has been a game changer. It’s inspiring to be connected with a strong unit of people I can reach out to or learn from. The contests, prizes, and awards add a fun and motivating touch—making those long days in the sun a lot more bearable and enjoyable. I'm proud to be part of a community that lifts each other up!
Loving the progress so far! What's been helpful is being part of this community where we can come together, help each other out, and share great tips from all around.
Happy Birthday Pool Deck! I always like reading other people’s perspectives & plights because it both gives me ideas and lets me know my suffering is not alone lol
Happy Birthday Pool Deck! The ability to read others takes on the same issues across the country is great. However, if you could make this app like so that it is more accessible on my phone would help!
Happy 1-Year Anniversary to the Pool Deck Community!
What I love most about Pool Deck are the “life on the road” posts and the Skimmer tips and tricks. The real-life stories from fellow pool pros remind me that I’m not out here alone—we’re all in this together, and sometimes you just need someone else who gets what it’s like to pull a critter out of a skimmer basket.
The Skimmer insights have also been a game-changer for me. I’ve learned how to use tags more effectively and stay up to date with new features, which has made my daily workflow smoother and more efficient.
A future feature that could be helpful? A Skimmer app alert when there’s a new post or notification in Pool Deck—just to help stay even more in the loop.
All in all, the Pool Deck has been a fun, welcoming place to connect with others in the industry and never feel afraid to ask questions. Thanks to everyone who contributes—you’ve made this community something really special!
Happy Birthday!!! This app has been an incredible tool in helping me grow our business. It's made me realize that the challenges I face are shared by many others—and that we're all part of a community, supporting and uplifting one another. I absolutely love the webinars and the constant updates on the app. Wishing you many more years of success and growth—thank you for growing with us!
JUST POOLS SERVICES
We appreciate the early comments 🩵 and agree that access on the go is key to helping everyone get more out of The Pool Deck.
While we don’t have an app yet, you can easily create a mobile app shortcut to add it to your phone for quick access.
PS – @code3pools_ops @erychlik thank you for the reminder to promote this hack!!
Happy Birthday Pool Deck!!! I can't believe it’s already been a year! Heck I can’t believe we’re already half way through 2025. Here’s to another great year of Pool Deck.
I agree, yes an app would be awesome. The shortcut is pretty intuitive though as well!
Skimmer hack: I love using Tags for upsell and brand opportunities. I'll tag all my customers for various things (neighborhoods, pool type, and many others). This enables me to quickly sort when doing a Broadcast email for a monthly promotion such as Filter replacement deals, or say a Google Review Campaign from customers who don't have the "Google Review Secured" tag .
Skimmer hack: I love using Tags for upsell and brand opportunities. I'll tag all my customers for various things (neighborhoods, pool type, and many others). This enables me to quickly sort when doing a Broadcast email for a monthly promotion such as Filter replacement deals, or say a Google Review Campaign from customers who don't have the "Google Review Secured" tag .
Absolutely brilliant tag “Google Review Secured” !!!!!
It’s been a wild ride! We joined up when we hired our first full-time employee, and now we're looking for our third. It's nice to see everyone else come along for the ride. We have accomplished a lot and learned even more. We are glad to have chosen Skimmer to get us to where we are now.
The pool pro community has always been so inclusive and supportive. The pool deck has given those qualities rocket boosters, and allowed the support to go nation wide, even global!
Happy Birthday, Pool Deck!
I joined this amazing community with the goal of connecting with other professionals in the industry and learning in a supportive environment. What I’ve truly appreciated is being part of a space where we can come together, share valuable tips, and help each other grow.
I first discovered this community through webinars—keep those coming! They’ve been such a great resource. I’m so glad to be here and celebrate this milestone with everyone. Here’s to many more years of connection and collaboration! 🥳
The Pool Deck forum has been very helpful for contacting experts or getting ideas on how things are navigated. Improvements for me would include more content & engagement and better organization on where to comment and ask questions- I have found that when I post in certain places, questions go unanswered, but I get quick response in other areas. I would also love more insight into webinars and whether some that occurred in the past will be offered again- maybe a roadmap of all webinars inclusive of both Skimmer and QBO/other partner webinars?
Happy Birthday Pool Deck!
What I like is that contributors are interested in helping the overall quality of all Pool companies.
It is also a good feeling to see that other companies have similar problems and that we are not alone.
Happy Birthday Pooldeck!
I love reading the new feature updates. You guys are adding things so quickly these days that I find myself getting behind. Im not complaining tho. I love all of the new features. I have had a couple of things come up in the business that I needed advice on or recomendations and was able to reach out on pooldeck and recieved great sugestions.
Future features….several but probably the most reasent would be. Have an option to easily send a follow up to a completed work order that lets me request that they do a Google review . So That I wouldnt need to pay for CRM software to automatically send one.
# 2 I would love to be able to to assign and send audio tutorials to my technicians that outline new features or provide tips that they can listen to in their ear pods while they work.
#3 I wish I could somehow send my service agreements to my new customers thru skimmer and them be able to confirm and agree that they read and understand and for them to be able to add their credit card to save on file for auto billing. I could do these things in Square and it was all kept in one place under their customer profile.
Keep up the good work. Our business has grown so much since we added Skimmer!
Happy Birthday!!
A lot of interesting reading.
Thanks!
Happy 1-Year Anniversary to the Pool Deck Community!
This is our first season with Skimmer and the Pool Deck. We were largely on our own before joining Skimmer and The Pool Deck. Genuinely happy with the service of Skimmer but also the large knowledge base and community.
It feels good working towards the same goal as others even though we are not physically together.
Happy Birthday to The Pool Deck!
Happy anniversary! Glad to be here!
I was very excited when The Pool Deck started last year! It has been so helpful being able to talk with other Pool professionals and learn new ways to better run our business and serve our customers!!! I love that we are able to provide feedback regarding Skimmer and actually feel heard!
WOW 🤩 reading through all these comments has put a BIG smile on my face Thank you so much for taking the time to help us celebrate our first birthday. What stands out is that shared feeling of "I'm not alone in this," which is exactly what we hoped for when we launched The Pool Deck. Creating a supportive place where we help one another learn, grow, and feel like we're all in this together!
I also appreciate all the thoughtful suggestions on how we can continue to add even more value. So, let's keep lifting each other up and make year 2 even better
And congrats to @Derek Franchino 🥳 You won our awesome prize pack! I'll message you privately to get this sent out
Happy Birthday Pooldeck!
I love reading the new feature updates. You guys are adding things so quickly these days that I find myself getting behind. Im not complaining tho. I love all of the new features. I have had a couple of things come up in the business that I needed advice on or recomendations and was able to reach out on pooldeck and recieved great sugestions.
Future features….several but probably the most reasent would be. Have an option to easily send a follow up to a completed work order that lets me request that they do a Google review . So That I wouldnt need to pay for CRM software to automatically send one.
# 2 I would love to be able to to assign and send audio tutorials to my technicians that outline new features or provide tips that they can listen to in their ear pods while they work.
#3 I wish I could somehow send my service agreements to my new customers thru skimmer and them be able to confirm and agree that they read and understand and for them to be able to add their credit card to save on file for auto billing. I could do these things in Square and it was all kept in one place under their customer profile.
Keep up the good work. Our business has grown so much since we added Skimmer!
@Poolfessionals of Texas I really appreciate your comments and ideas. We’ll work on #2! Let us know if you want any specific content for your technicians so we can prioritize that.
A couple of suggestions on how you can solve for #1 & #3:
#1 – You can customize your service or work order email to include a link to your Google review page. That link will be clickable for your customers, making it easy for them to leave a review. You can also include other links, such as to your website or social media pages.
#3 – You can use Skimmer’s quotes feature to send service agreements:
Add your service agreement directly into the quote text or attach it as a file.
Send the quote to your customer through Skimmer.
When they accept the quote, you can require them to add a credit card as part of that approval process.
Their approval confirms they’ve reviewed the agreement, and their card gets saved securely for future billing.
Hope these tips help you streamline a couple more tasks!
If you're a Skimmer customer wanting to unlock full access, please create an account with the same work email address associated with your Skimmer account. If you don’t use Skimmer, you can still create an account but will be granted general access. Please email community@getskimmer.com if you have any questions.
15 Hard Cooler – Professional-grade cooling to keep your drinks ice-cold through the hottest service days
Happy 1-Year Anniversary to the Pool Deck Community! 
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Thank you so much for taking the time to help us celebrate our first birthday. What stands out is that shared feeling of "I'm not alone in this," which is exactly what we hoped for when we launched The Pool Deck. Creating a supportive place where we help one another learn, grow, and feel like we're all in this together!
