On demand access + BONUS MATERIALS: Hire, Train, Retain: Building a Rockstar Pool Service Team

As many of you know, hiring, training, and keeping great employees is one of the toughest challenges in the pool service industry. Kyle Peter started as a single poler and has since grown his business to service 1,000 pools— watch this replay to learn how he did it.

Kyle (AKA ​@KPeter) is also a member of The Pool Deck community, so if you have questions on any of these topics that he discusses with ​@nikiacosta please add them to the thread below to keep this conversation going ⬇️

• How to attract, train, and develop employees for long-term success
• How to scale from solo to a larger team
• Best practices for team structure and setting expectations
• Ways to boost engagement and retention
• How technology improves efficiency and reduces hiring need

Click the links below to access all of the BONUS resources: 

• Presentation Slide Deck
• Sample Employee Agreement
• Sample Onboarding Checklist
• Sample Employee Handbook
• Sample Pool Technician Interviewing Guide
• Sample Technician Levels & Advancement Path
• Sample Quarterly Meeting Template