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Since it’s getting to be that season again I was curious how yall processed your green 2 cleans. Some green 2 cleans turn over quicker than others and some can be really stubborn. When I first started in this business I used to lose money on just about every green 2 clean I would get. Then I started charging so much for them that I would make money on them but I’d be so expensive I’d rarely ever get them. They are a nice gateway to get new service clients. Most of the time we can get the water turned over and get the dead algae pump vaced within a week. So I have thought about providing my quote so that it covers the chemicals and labor for up to 5 days. If the water is still not clear after that then it will be additional costs. Pump vac is always billed separately as a labor component. This only applies to the heavy green pools that you cannot see the bottom of the shallow end or even the steps. Looking for your guys input on how you structure your pricing for these level 3 type green pools. Thank you in advance. 

It really depends on the pool. We always recommend draining the pool if we cant see the top step, the cya is high, or they haven’t drained their pool in years. When we do drain them we always are up front about the staining and the plaster condition. We can never guarantee the stains will come out and if the plaster is old we can’t be too aggressive on the clean up. If we think we can get the pool clean without draining then we always charge for a minimum of 3 visits and 2 filter cleans if applicable. We do not include any chemicals. The best thing to do is be very open with the customer on your expectations and theirs. Make sure they are aware that there could be additional visits. 

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