It really depends on the pool. We always recommend draining the pool if we cant see the top step, the cya is high, or they haven’t drained their pool in years. When we do drain them we always are up front about the staining and the plaster condition. We can never guarantee the stains will come out and if the plaster is old we can’t be too aggressive on the clean up. If we think we can get the pool clean without draining then we always charge for a minimum of 3 visits and 2 filter cleans if applicable. We do not include any chemicals. The best thing to do is be very open with the customer on your expectations and theirs. Make sure they are aware that there could be additional visits. 

We give a price range of $500-700 generally and let clients know how filtration, weather, them being able to backwash between visits, etc can help help or hinder that price range. 

G2C – Our Pricing Approach

We price each pool individually and in person, considering several factors: the severity of algae and debris, the equipment, the surrounding environment, drive time, which technician is assigned, whether additional techs are needed, and the number of visits required.

In our area, fully draining a pool isn’t always an option, and refill water is typically well water. That’s why we focus on turning pools around using the existing water or performing a partial drain when necessary. Ensuring the equipment is operational is crucial—not just for the cleanup but for maintaining a clear pool afterward. Pay attention to the surrounding environment: Are dogs swimming? Are there overhanging trees? Is there a nearby lake or golf course (phosphates!)? These factors all play a role.

We prioritize sending our more experienced technicians, who are compensated accordingly, which is factored into pricing. Know your worth - your time, expertise, and the quality of your work should be reflected in what you charge. We also aim to schedule visits within a 3–7 day window for the best results. As always, stay upfront and honest with customers and keep in touch throughout the process.

Finally, knowing when to say “no” to a job beyond your capabilities is just as important as knowing when to take one on. Protect your time, resources, and reputation—because unhappy customers can be brutal. Build relationships with companies that handle heavier-load G2Cs so you can still provide a positive experience by offering reliable referrals.