Many of our payments and invoices are not syncing over to QBO.
A line item is created on the deposit in QBO that says “Non-synced Skimmer Payment”.
The deposit will have both synced and non-synced items.
We do receive the full amount of the deposit in our bank account.
Why is this happening?
How do we fix this?
Thank you, Kimberly C., Pure Pool Solutions
Are those for individual invoices? We don’t sync with qb but it looks like the payment didn’t know where to go. Maybe the customer doesn’t match up or is missing in qbo.
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