If you don’t use the QBO Payout Sync and you've ever looked at your Skimmer payout reports and wondered why the payout received summary report doesn’t always match the payout received detail report, you’re not alone. Let’s break down why that happens and what you need to know.
What happens when Stripe sends out a payout
When a payout is sent, Stripe (our payment processor) also sends Skimmer a follow-up with a list of payments they believe are tied to that payout. The keyword here is believe; this part of Stripe’s system isn’t 100% exact. It’s their best estimate based on timing and other factors, but it’s not perfect, especially when transactions are close to the edge of a payout window.
What the two reports show:
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Payout summary report: This uses the actual payout amount sent by Stripe. It’s the same amount that gets deposited into your bank account, so you can trust that this will always match what hits the bank.
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Payout detail report: This breaks down the individual payments that Stripe says are associated with that payout. But again, since this is based on Stripe’s best guess, the total of those payments might not exactly match the payout amount.
So, if you spot a slight discrepancy between these two reports, that’s expected behavior—it’s not a bug, just a reflection of how Stripe sends us data.
Here’s a quick video walkthrough that might help if you’re trying to understand the payout reports and how to use them to reconcile your books.
Let us know if you have any questions! Always happy to help.