It's the first of the month. You open the Invoice Generator and immediately think, wait, what dates do I put in here again?
You probably have a sticky note instruction somewhere. You don't have time to call Support, but now you're 10 minutes deep in an old email thread or help article, still looking for the answer.
These moments are exactly what Skimmer Assistant is for.
It lives right inside your Skimmer account and pulls from the same internal FAQs, enablement docs, and support guides our team has built over time. Not a generic chatbot, the actual Skimmer brain. Ask it anything, get the answer instantly, and yes, every response links directly to the source article if you want to go deeper.
Since launching in November 2025, it's answered 2,500+ real customer questions and resolved 85% of them without our support team needing to step in. It handles the "how do I do that again" questions so we can stay focused on the complex stuff that actually needs a human.
With Skimmer Assistant, you can:
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Access quick guidance on how to use the platform
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View FAQs, including common invoicing and payments questions
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Submit feature requests straight into our product pipeline - right from the chat window
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Access quick links to important product updates, including updates on all the cool features we launched in the prior month
Want to see it in action first? Watch this quick video where I pull real support questions we frequently get and ask Skimmer Assistant live for help 👀
It's sitting right inside your Skimmer account, waiting to save you a phone call or email. The sticky note era is over, try Skimmer Assistant!