Skimmer continues to invest in new tools designed to help our customers grow their businesses and, in turn, deliver an exceptional experience for their customers. With this goal as our north star, we are thrilled to announce the release of our latest tool, the Customer Portal. This turn-key white label feature can be easily enabled in the platform and branded with each company’s logo to enhance its brand presence and professional offering.
The Customer Portal lets you share service history details to reduce time-consuming customer calls. When paired with Skimmer Billing, the Customer Portal opens up access to additional features like invoices, payment history, and, most importantly, payment methods. It is a perfect way to encourage your customers to enable Autopay to ensure they get paid on time and spend less time chasing outstanding invoices.
The best part is that this new feature is included in your Skimmer subscription—that’s right, there is no additional charge to launch it to your customers!
Launching your own portal will provide your customers with a convenient, transparent experience that will help build stronger, lasting relationships—and don’t we all want that?
How Launching A Customer Portal Can Help Your Business
- Reduced Administrative Burden
The portal’s self-service functionality allows customers to view their service history, update payment methods, and access invoices without your intervention—saving you hours of administrative time each month.
- Improved Cash Flow
Outstanding invoices can disrupt your business, but with features like AutoPay, timely payments become the norm. The portal reduces delays by making payments easy and convenient for your customers.
- Enhanced Customer Experience
Customers gain 24/7 access to their service records, invoices, and payment information. This empowers them to self-serve, quickly accessing their account details and finding the information they need. This transparency fosters trust and reduces common inquiries about completed work or billing details.
If you want a quick demo of the Customer Portal or to find out more about Skimmer, message us in the thread below
PS—If you are a Skimmer customer, check out this Product Update post to help you launch your Customer Portal.