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We've added a section to your invoice generator page that shows what happened with your past auto invoicing runs. This solves the problem of not being on top of failed auto invoices—now all your admins can see the same information and take action when needed.

 

Each auto invoicing run creates a new entry showing:

  • Run date

  • Billing period

  • How many invoices were successfully created vs. attempted

 

What to do if invoices weren't created:

If you see that some invoices weren't created, you can plug that billing period into the invoice generator and run it again. Our system prevents double billing, so only the missing invoices will get created.

For more details about invoices that weren't created, check the email report that gets sent with each auto-invoicing run.

 

A few notes:

  • The email reports you're used to getting will continue alongside this

  • This only shows data for new auto invoicing runs (previous run history won't appear)

 

Visit the help centre link to learn more

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