One of the easiest ways to avoid issues in the field is to ensure your whole team is using the latest version of the Skimmer mobile app. When techs run outdated versions, they might miss feature updates or encounter bugs we’ve already fixed while out in the field.
There’s now a simple way to stay on top of this:
Go to Settings > Users in the web app to check which version of Skimmer each tech runs. You’ll see the version number right next to their name.
Quick tip: Ask your techs to enable auto-updates on their devices or make it a habit to check for updates in the App Store or Google Play Store.
This quick check can save you and your team a lot of headaches in the field.